FAQ's
To place an order, simply browse our products, select the items you wish to purchase, and click on the “Add to Cart” button. Follow the checkout process to enter your shipping details and payment information.
“What payment methods do you accept?”
We accept various payment methods, including credit cards, debit cards, Snapscan, Instant EFT (Ozow), and Masterpass. We use industry-standard security measures provided by PayStack to protect your payment information and ensure that your transactions are secure.
” Can I modify or cancel my order after it’s been placed?”
Unfortunately, once an order is confirmed, it cannot be modified or cancelled. Please double-check your order before completing the purchase. You can also always contact us if you have any queries or concerns.
” Can I order something from your site that you sell in your store that isn’t on the site?”
We would be happy to accommodate where possible. Please contact us to let us know what you’re looking for, and we’ll see if we can assist.
“What areas do you deliver to?”
We currently deliver in George and surrounds. Our checkout process will indicate if your area isn’t available.
“How much does delivery cost?”
Standard delivery is R35, with Free Delivery being offered on all orders over R500.
“When will my order arrive?”
You will be able to choose a delivery slot in the checkout process. If you order before 1 pm, you can receive same-day delivery.
“How do I contact customer support?”
If you have any questions or concerns, our customer support team is here to help. You can contact us via email at office@testing.localbarn.co.za or call us on 084 560 0183.
“What should I do if I receive a damaged or defective item?”
We apologize for any inconvenience.
Please contact our customer support team with your order number and details about the issue. We will assist you in resolving the problem promptly.
